DRAFT SCHEDULE OF EVENTS
November 11-15 – Austin, TX
Fall Board Meeting: November 11 | NOW'24: November 11-14 | Fall In-Person Training: November 14-15
See below for what to expect each day. The general and breakout session topics, keynote speakers and special events will be updated in the coming weeks with all the specifics. Check back soon for more details.
Monday, November 11 |
8:00 AM – 7:00 PM |
Registration Open
JW Grand Ballroom Foyer
8:00 AM – 12:00 PM |
NADCO Board of Directors Meeting – CLOSED SESSION
JW Grand Ballroom Salons 2-4
NADCO Board of Directors and Staff ONLY
Breakfast served 8:00 AM - 9:00 AM
Meeting 9:00 AM - 12:00 PM
12:00 PM – 4:00 PM |
NADCO Board of Directors Meeting – OPEN SESSION
JW Grand Ballroom Salons 2-4
Open to Members - Requires Separate Registration
Lunch served 12:00 PM - 1:00 PM
Meeting 1:00 PM - 4:00 PM
1:00 PM – 5:00 PM |
Exhibitor Set Up
Exhibitor Marketplace – JW Grand Ballroom Salons 6-8
Exhibitors are allowed to begin setting up their booths for the evening Welcome Reception. No Attendees in the exhibit hall at this time.
5:30 PM – 7:30 PM |
Exhibits Open
Exhibitor Marketplace – JW Grand Ballroom Salons 6-8
Welcome Reception
Exhibitor Marketplace – JW Grand Ballroom Salons 6-8
(Open to all Conference Attendees)
Join us for appetizers and drinks as we kick off NOW'24! Connect with colleagues, speakers, and friends and get the conversations started NOW! The Welcome Reception is also a great time to pick up your badge and swag bag and to explore our Exhibitor Marketplace.
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Tuesday, November 12 |
8:00 AM – 4:30 PM |
Registration Open
JW Grand Ballroom Foyer
Exhibits Open
Exhibitor Marketplace – JW Grand Ballroom Salons 6-8
8:00 AM – 9:00 AM |
NADCO Marketplace & Networking Breakfast
Exhibitor Marketplace – JW Grand Ballroom Salons 6-8
9:00 AM – 9:30 AM |
Welcome Remarks
JW Grand Ballroom - Salons 1-5Speakers:
Rhonda Pointon, President & CEO
National Association of Development Companies
Katie Frost, Associate Administrator
U.S. Small Business Administration
Hear from our industry leadership about the current status of the CDC and 504 industry, what is on the horizon and other high-level updates.
9:30 AM – 10:30 AM |
General Session 1 – SBA Live: Latest SOP + Policy News
JW Grand Ballroom Salons 1-5Invited Speakers:
Alex Contreras, Acting Director, Office of Financial Assistance
U.S. Small Business Administration
Linda Reilly, Chief, 504 Loan Division, Office of Financial Assistance
U.S. Small Business Administration
Valerie Parente, Senior Counsel for 504 Closings & Reviews
U.S. Small Business Administration
Moderator:
Wayne Williams, EVP – Regulatory Affairs and Training
National Association of Development Companies
SBA’s policy team from the Office of Financial Assistance and the Office of General Counsel will share recent SOP and policy changes. Come for our extensive Q&A to get all the latest information.
10:30 AM – 11:00 AM |
NADCO Marketplace & Networking Break
Exhibitor Marketplace – JW Grand Ballroom Salons 6-8
11:00 AM – 12:00 PM |
Breakout Session 1 – Community Advantage: Now and the Future
3rd Floor Rooms 303-304 |
Breakout Session 2 – Know Your Customer: Lending Partners, CDCs, and Borrowers
3rd Floor Rooms 301-302 |
Breakout Session 3 – Closing: Documenting Project Costs + Hot Topics
4th Floor Rooms 402-403 |
12:00 PM – 1:30 PM |
NADCO Marketplace & Networking Luncheon
Exhibitor Marketplace – JW Grand Ballroom Salons 6-8
1:30 PM – 2:30 PM |
Breakout Session 4 – Comprehensive Guide to CDC Board Member Roles and Responsibilities
3rd Floor Rooms 303-304 |
Breakout Session 5 – AI Discovery: Opportunities for CDCs
4th Floor JW Grand Ballroom Salons 1-5 |
Breakout Session 6 – Borrower Distress: Early Warning Signs
4th Floor Rooms 402-403 |
2:30 PM – 3:00 PM |
NADCO Marketplace & Networking Break
Exhibitor Marketplace – JW Grand Ballroom Salons 6-8
3:00 PM - 3:20 PM |
General Meeting of the Members
JW Grand Ballroom Salons 1-5Speakers:
John Evans, CEO
Mountain West Small Business Finance
NADCO Chairman of the Board
Sara Vanhala, VP/Director of Marketing
Small Business Growth Corporation
NADCO Vice Chairwoman of the Board
Elaine Fairman, Executive Director
Business Expansion Funding Corp.
NADCO Board Treasurer
Ann Munroe, President
Capital Matrix, Inc.
NADCO Board Secretary
Executive officers of the NADCO Board of Directors report out to the membership the current status of the trade association.
3:20 PM – 3:30 PM |
Hall of Fame Presentation
Introductions and Award Presentions:
Rhonda Pointon, President & CEO
National Association of Development Companies
2024 Inductee:
Frank Keane, Fiscal Agent
Eagle Compliance LLC
3:30 PM – 4:30 PM |
General Session 2 – The Wall Street Report: 504 Insights + Updates
JW Grand Ballroom Salons 1-5Speakers:
Jonathan Sanchez, Director | CMBS Trading
Bank of America Securities
Kavitha Vignarajah, Managing Director
Stifel
Linda Reilly, Chief, 504 Loan Division, Office of Financial Assistance
U.S. Small Business Administration
Glenn Doran, Selling Agent
Eagle Compliance LLC
Moderator:
Frank Keane, Fiscal Agent
Eagle Compliance LLC
504’s Capital Markets Team will share market insights and portfolio updates as we connect with our Wall Street friends.
5:30 PM – 7:30 PM |
504PAC Speakeasy Social
Speakeasy
412 Congress Avenue
Austin, TX 78701
Suggested Minimum Contribution to Attend: $75 per person
Jump Back In Time To The Prohibition Era
Join us at the historic Kreisle Building, a City of Austin Historic Landmark that was built in the 1870’s and is now home to Speakeasy, a mainstay of Austin nightlife.
Enjoy beer, wine, and lite bites as you get social (and maybe competitive) bowling in the vintage lanes, playing foosball, shuffleboard and pool, and hanging out on antique couches in the unique mezzanine lounge.
Add an Exclusive Speakeasy Social Bonus Experience:
Contribute at the 504PAC Champion or Patron level for exclusive Speakeasy Social experiences.$300 - $499 Contribution | VIP Speakeasy Experience | 504PAC Champion
- Secret codeword to gain access to the prohibition era inspired Speakeasy Kabaret Room, which will include:
- Live music featuring local Austin talent
- Speakeasy signature cocktails: the Speakeasy Old Fashioned and the Texas 75, both made with local Texas spirits
$500+ Contribution | Private Whiskey Tasting and VIP Speakeasy Experience | 504PAC Patron
- Private Whiskey Tasting led by a whiskey expert who will also share history about the speakeasy era and the historic Kreisle Building
- 504 Whiskey Stones souvenir
- Secret codeword to gain access to the prohibition era inspired Speakeasy Kabaret Room, which will include:
- Live music featuring local Austin talent
- Speakeasy signature cocktails: the Speakeasy Old Fashioned and the Texas 75, both made with local Texas spirits
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Wednesday, November 13 |
8:00 AM – 4:00 PM |
Registration Open
JW Grand Ballroom Foyer
Exhibits Open
Exhibitor Marketplace – JW Grand Ballroom Salons 6-8
8:00 AM – 9:00 AM |
NADCO Marketplace & Networking Breakfast
Exhibitor Marketplace – JW Grand Ballroom Salons 6-8
9:00 AM – 10:00 AM |
General Session 3 – What’s Next for 504 Technology + Modernization
JW Grand Ballroom Salons 1-5Invited Speakers:
Steve Kucharski, Director, Office of Performance Systems Management
U.S. Small Business Administration
Sheri McConville, Deputy Director, Office of Performance Systems Management
U.S. Small Business Administration
Bobby Cass, Managing Consultant
Guidehouse - Central Servicing Agent
Moderator:
Carson Pigg, Managing Consultant
Guidehouse - Central Servicing Agent
Join SBA and CSA leadership for all the technology updates, including enhancements to the mySBA loan portal, Lender Match, and funding process improvements.
10:00 AM – 10:30 AM |
NADCO Marketplace & Networking Break
Exhibitor Marketplace – JW Grand Ballroom Salons 6-8
10:30 AM – 11:30 AM |
Breakout Session 7 – Best Practices to Prepare for your CDC Annual Report
3rd Floor Rooms 303-304 |
Breakout Session 8 – Credit Memos that Work Hard for Your CDC
4th Floor JW Grand Ballroom Salons 1-5 |
Breakout Session 9 – NOW Spotlight: CSA Funding Modernization and Operational Updates
4th Floor Rooms 402-403 |
11:30 AM – 11:40 AM |
Break - Time to Head Upstairs to the JW Grand Ballroom for the Community Impact Event
11:40 AM – 12:30 PM |
Community Impact Event
JW Grand Ballroom Salons 1-5
The Community Impact Awards Presentation
Introductions and Award Presentions:
Rhonda Pointon, President & CEO
National Association of Development Companies
John Evans, CEO
Mountain West Small Business Finance
Deep Dive: Third Party Lenders
Panelists:
Greg Freeman, Business Development Officer
Mountain America Credit Union
Shelly Johnson, EVP, Operations, Strategy and Risk
Zions Bank
G. Todd Massas, Chief Operating Officer
Harvest Small Business Finance, LLC
Drew Piazza, Senior Vice President
Bank of America
Bill Sommer, Senior Director, SBA 504 Lending
First Citizens Bank
Nick Stoneman, VP, SBA Lending and Credit Administrator
CalPrivate Bank
Moderators:
Erik Adams, Executive Vice President
Bay Colony Development Corp.
Chris Topping, Chief Lending Officer
504 Capital Corporation
Erik Adams and Chris Topping will host a panel with our Third Party Lender award winners, highlighting how to leverage collaborative relationships and sharing best practices for becoming a lender's preferred CDC.
12:30 PM – 1:30 PM |
NADCO Marketplace & Networking Luncheon
Exhibitor Marketplace – JW Grand Ballroom Salons 6-8
1:30 PM – 2:30 PM |
Breakout Session 10 – Determining if your CDC should integrate AI into your CDC Operations
3rd Floor Rooms 303-304 |
Breakout Session 11 – Leveraging the Power of LinkedIn
4th Floor Rooms 402-403 |
Breakout Session 12 – ETRAN Data Entry for Proper T&C
3rd Floor Rooms 301-302 |
2:30 PM – 3:00 PM |
NADCO Marketplace & Networking Break
Exhibitor Marketplace – JW Grand Ballroom Salons 6-8
3:00 PM – 4:00 PM |
General Session 4 – Post-Election: Reflections and 2025 Forecast
JW Grand Ballroom Salons 1-5Speakers:
Peter Johnson, Senior Counsel
Chairwoman Jeanne Shaheen
U.S. Senate Small Business and Entrepreneurship Committee
Devon Redfield, Senior Professional Staff
Ranking Member Joni Ernst
U.S. Senate Small Business and Entrepreneurship Committee
Elisabeth Conklin, Professional Staff Member
Chairman Roger Williams
U.S. House Committee on Small Business
Rick Erkel, Deputy Chief of Staff
Ranking Member Nydia Velázquez
U.S. House Committee on Small Business
Moderator:
Renée Bender, SVP Government Relations
National Association of Development Companies
Join our congressional panel for the latest post-election information, including expectations for end of the year congressional activity and what the results mean for next Congress. You won’t want to miss this timely conversation!
Regional Caucuses 4:00 PM – 4:30 PM |
Region 1 Caucus
4th Floor Rooms 402-403
Region 2 Caucus
4th Floor Rooms 402-403
Region 3 Caucus
3rd Floor Rooms 303-304
Region 4 Caucus
JW Grand Ballroom Salons 1-5
Region 5 Caucus
JW Grand Ballroom Salons 1-5
Region 6 Caucus
3rd Floor Rooms 303-304
Region 7 Caucus
3rd Floor Rooms 301-302
Region 8 Caucus
3rd Floor Rooms 301-302
Region 9 Caucus
JW Grand Ballroom Salons 1-5
Region 10 Caucus
JW Grand Ballroom Salons 1-5
5:15 PM |
Take a leisurely stroll from the hotel to Banger's Sausage House & Beer Garden - 0.6 miles away from the hotel. Not up for a walk, take advantage of the low-priced Ryde Golf Cart Cabs - download the ride circuit app to request a ride.

5:30 PM – 9:30 PM |
NOW Banger's Bash
Banger's Sausage House & Beer Garden
79 Rainey StreetAustin, TX 78701
It’s time to eat, drink and hang out, Austin-style!
Get ready for homemade sausages, an 200 beers on tap, and good times with NADCO staff and Board Members, the SBA team, CDC colleagues, partners, and sponsors.
Banger’s Sausage House & Beer Garden is all about being a wonderful place to eat, drink, and hangout. Not too rowdy, not too laid back, just a good old fashioned good time.
We’ll be celebrating FY24 with live music, make your own spice rubs, caricaturists, games, photo ops, and much, much more!
9:30 PM |
This is the final close for the NOW Banger's Bash so feel free to take your colleagues out to enjoy all that Austin has to offer in the fabulous downtown.
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Thursday, November 14 |
8:00 AM – 11:30 AM |
Registration Open
JW Grand Ballroom Foyer
Exhibits Open
Exhibitor Marketplace – JW Grand Ballroom Salons 6-8
8:00 AM – 9:00 AM |
NADCO Marketplace & Networking Breakfast
Exhibitor Marketplace – JW Grand Ballroom Salons 6-8
Board of Directors Meeting with the Newly Elected Board Members and Officer Elections
3rd Floor Rooms 303-304(Invitation Only – Breakfast Served)
9:00 AM – 9:15 AM |
Announcement of the New NADCO Board of Directors and Officers
JW Grand Ballroom Salons 1-5Rhonda Pointon, President & CEO
National Association of Development Companies
The newly elected NADCO Board of Directors and Officers will be announced.
9:15 AM – 10:15 AM |
General Session 5 – Top Tips: Successful Portfolio Management in FY25
JW Grand Ballroom Salons 1-5Invited Speakers:
Eddie Ledford, Deputy Director, Office of Credit Risk Management
U.S. Small Business Administration
Paul Kirwin, Chief of the SBA Supervised Lender Oversight Team
U.S. Small Business Administration
Shayne Bradshaw, Financial Analyst, Office of Credit Risk Management
U.S. Small Business Administration
Betty Hill, Senior Financial Analyst, Community Advantage Program
U.S. Small Business Administration
Moderator:
Ann Munroe, President
Capital Matrix
Join the OCRM panel to get the latest updates and best practices for effective portfolio management.
10:15 AM – 10:30 AM |
NADCO Marketplace & Networking Break
Exhibitor Marketplace – JW Grand Ballroom Salons 6-8
10:30 AM – 11:30 AM |
General Session 6 – Processing Center News: Best Practices + What’s Next
JW Grand Ballroom Salons 1-5Speakers:
Jihoon Kim, Director, Office of Financial Program Operations
U.S. Small Business Administration
Martin Andrews, Deputy Director, Office of Financial Program Operations
U.S. Small Business Administration
Peter Palsson, Deputy Center Director, Sacramento Loan Processing Center
U.S. Small Business Administration
Zane Costello, Supervisory Loan Specialist, Sacramento Loan Processing Center
U.S. Small Business Administration
Moderator:
Hilda Kennedy, President
AmPac Business Capital
Join the SLPC leadership team to hear the latest on 504 loan processing and approvals, including updates on loan package quality measures, customer service initiatives, ALP Express delegated authority, top screen out concerns, and more.
11:30 AM – 1:00 PM |
Lunch on your own
12:30 PM – 4:30 PM |
Registration Open
3rd Floor Rooms 303-304 Foyer
1:00 PM – 3:30 PM |
Specialty Workshop
Increasing Opportunities with 504 Debt Refinance Programs
NOTE: There is a separate registration fee for the workshop.3rd Floor Rooms 303-304
Panel of Experts:
Briana Rickertsen, Production Manager
B:Side Capital
Evan Shaw, SVP – External Affairs
National Association of Development Companies
Wayne Williams, EVP – Regulatory Affairs and Training
National Association of Development Companies
SBA published the final rule on 504 debt refinance programs in November 2023 and additional changes are coming to further streamline and simplify program requirements and improve borrower access. Our experts will discuss these critical changes and help you develop tools, best practices, and insights to better assist your small business borrowers and lending partners.
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Training Courses - Thursday, November 14 |
8:00 AM – 5:00 PM |
IMPORTANT: The training courses have a completely separate registration process from NOW’24 as well as separate fees. Please visit the 504 Loan Closing and Eligibility & Deal Structures pages for more information about the fees and registration process or click the course name in the agenda below.
Registration Open
3rd Floor Rooms 301-302 Foyer
8:00 AM – 9:00 AM |
NADCO Networking Breakfast
3rd Floor Rooms 301-302 5-6 Foyer
9:00 AM – 5:00 PM |
504 Loan Closing Course
3rd Floor Rooms 301-302
Instructors:
Todd Kobernick, Attorney
Kobernick & Kanelos PC
Christina Gabriel Kanelos, Attorney
Kobernick & Kanelos PC
This two-day in-person course is approved by the US Small Business Administration and provides invaluable training for anyone involved in closing SBA 504 loans, including CDC staff and legal professionals. The course fulfills SBA’s requirement for attorneys attending an SBA-Approved Closing Course to become a “Designated Attorney”.
10:15 AM – 10:30 AM |
NADCO Networking Break
3rd Floor Rooms 301-302 Foyer
12:00 PM – 1:00 PM |
Lunch on Your Own
2:30 PM – 3:00 PM |
NADCO Networking Break
3rd Floor Rooms 301-302 Foyer
Training Courses – Friday, November 16 |
8:00 AM – 5:00 PM |
Registration Open
3rd Floor Rooms 301-302 Foyer
8:00 AM – 9:00 AM |
NADCO Networking Breakfast
3rd Floor Rooms 301-302 Foyer
9:00 AM – 5:00 PM |
504 Loan Closing Course
3rd Floor Rooms 301-302
Instructors:
Todd Kobernick, Attorney
Kobernick & Kanelos PC
Christina Gabriel Kanelos, Attorney
Kobernick & Kanelos PC
This two-day in-person course is approved by the US Small Business Administration and provides invaluable training for anyone involved in closing SBA 504 loans, including CDC staff and legal professionals. The course fulfills SBA’s requirement for attorneys attending an SBA-Approved Closing Course to become a “Designated Attorney”.
Advanced Eligibility & Deal Structures Course
3rd Floor Rooms 303-304
Instructors:
Wayne Williams, EVP – Regulatory Affairs and Training
National Association of Development Companies
Briana Rickertsen, Production Manager
B:Side Capital
Evan Shaw, SVP – External Affairs
National Association of Development Companies
Improve your package quality!
Change of ownership projects, partner buy-outs, elaborate debt refinance opportunities, complex affiliation, and more! Join us as we navigate these advanced topics to better serve your small business borrowers and lending partners.10:15 AM – 10:30 AM |
NADCO Networking Break
3rd Floor Rooms 301-302 Foyer
12:00 PM – 1:00 PM |
Lunch on Your Own
2:30 PM – 3:00 PM |
NADCO Networking Break
3rd Floor Rooms 301-302 Foyer
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