CSA Servicing and ETRAN Modernization Updates

Wednesday, January 29, 2020
12:00 pm – 1:30 pm


Discounted Rate
(By 11/25/2019)
Standard Rate
(After 11/25/2019)
NADCO Member $0 $0
Non-Member $0 $0
Government $0 $0

Course Description

Taught by Sheri McConville from SBA and Carson Mullins-Pigg from the CSA, this course will discuss key servicing topics relevant to the industry. During the luncheon, instructors will cover 1) the Corporate Governance repository in CDC Online 2) the new Closing document repository, and 3) Additional system modernization enhancements. Join this training for a detailed look at these exciting updates and to ask any questions.

Other Recommended Courses for Participants

Basic Servicing
Advanced Servicing
Liquidation & Post Debenture Workouts

Instructor Information

Sheri McConville
U.S. Small Business Administration
Supervisory Program Analyst for Capital Access Financial Systems

Sheri McConville is a Supervisory Program Analyst for Capital Access Financial Systems and the systems operations Deputy. She has been working for the U.S. Small Business Administration (SBA) since 1994, first as a contractor and more recently, as a federal employee. Sheri’s responsibilities include the management and oversight of all of the Office of Capital Access Financial Systems, which include CLS, E-TRAN, GPTS, and PIMS.

Carson Mullins-Pigg
Central Servicing Agent (CSA)

Carson Mullins Pigg is an analyst with the 504 Central Servicing Agent. She coordinates 504 modernization efforts as part of the CSA’s Project Management Group, and her work includes identifying potential process improvements, gathering user feedback, managing technical development and training, and collaborating on ongoing strategy.