Federal and State Agency Resources



SBA | CSA | Other Federal | Other State

Please Note: NADCO is aware that the IRS is temporarily suspending acceptance of new tax transcript requests at this time as the IRS adjusts to the impact of state and local shelter in place orders. NADCO is currently working with SBA regarding this issue.


SBA Office of the Inspector General - SCAM ALERT

The Office of Inspector General recognizes that we are facing unprecedented times and is alerting the public about potential fraud schemes related to economic stimulus programs offered by the U.S. Small Business Administration in response to the Novel Coronavirus Pandemic (COVID-19). The Coronavirus Aid, Relief, and Economic Security Act (CARES Act), the largest financial assistance bill to date, includes provisions to help small businesses. Fraudsters have already begun targeting small business owners during these economically difficult times. Be on the lookout for grant fraud, loan fraud, and phishing.

Scam and Fraud Scheme Advisory List
    1. SBA does not initiate contact on either 7a or Disaster loans. If you are proactively contacted by someone claiming to be from the SBA, suspect fraud.
    2. SBA does not provide grants to small businesses. SBA provides guarantees to lenders to encourage them to make loans to small businesses. If you are contacted via social media about a SBA grant program for small businesses, suspect fraud.
    3. If you are contacted by someone promising to get approval of an SBA loan, but requires any payment up front or offers a high interest bridge loan in the interim, suspect fraud.
    4. Look out for phishing attacks/scams utilizing the SBA logo. These may be attempts to obtain your personally identifiable information (PII),to obtain personal banking access, or to install ransomware/malware on your computer.
    5. If you are in the process of applying for an SBA loan and receive email correspondence asking for PII, ensure that the referenced application number is consistent with the actual application number.
    6. SBA limits the fees a broker can charge a borrower to 3% for loans $50,000 or less and 2% for loans $50,000 to $1,000,000 with an additional ¼% on amounts over $1,000,000. Any attempt to charge more than these fees is inappropriate.
    7. Any email communication from SBA will come from accounts ending with gov.
    8. The presence of an SBA logo on a webpage does not guaranty the information is accurate or endorsed by SBA. Please cross-reference any information you receive with information available at sba.gov.
    9. If you have a question about getting a SBA disaster loan, call 800-659-2955 or send an email to disastercustomerservice@sba.gov.
    10. If you have questions about other SBA lending products, call SBA’s Answer Desk at 800-827-5722 or send an email to answerdesk@sba.gov.
Report Fraud
Report any suspected fraud to OIG’s Hotline at 800-767-0385 or online at, www.sba.gov/about-sba/oversight-advocacy/office-inspector-general/office-inspector-general-hotline.


SBA Resouces

Approved Disaster Declarations
All 50 states, the District of Columbia, Guam, Puerto Rico, American Samoa, the Commonwealth of the Northern Mariana Islands, and the U.S. Virgin Islands have SBA approved declarations of disaster. Please use the links below to access more informatin regarding disaster relief.


Other SBA Press Releases
SBA Clarifies Eligibility of Faith-Based Organizations to Participate in Paycheck Protection and Economic Injury Disaster Loan Programs
Release Date: Saturday, April 4, 2020
Release Number: 20-31

Carranza Implements Automatic Deferment on Existing SBA Disaster Loans Through End of 2020
Release Date: Monday, March 23, 2020
Release Number: 20-27

SBA Updates Criteria on States for Requesting Disaster Assistance Loans for Small Businesses Impacted by Coronavirus (COVID-19)
Release Date: Tuesday, March 17, 2020
Release Number: 20-26

SBA to Provide Disaster Assistance Loans for Small Businesses Impacted by Coronavirus (COVID-19)
Release Date: Thursday, March 12, 2020
Release Number: 20-24

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Central Servicing Agent

New Statement for 504 Community
April 2, 2020

The CSA COTR will instruct the CSA (Guidehouse) to NOT apply an ACH debit to the borrower’s account to cover the loan payments due on April 1, 2020 for all 504 loans in regular servicing status. Under the CARES Act, SBA will pay the principal, interest and any associated fees that are owed on a 504 loan in a regular servicing status to the CSA within 30 days of April 1. SBA will continue to make these loan payments to the CSA for the 6-month period beginning April 1, 2020.

Any loan made before March 27, 2020 for which a deferment has been granted will still be eligible to receive the benefit of SBA making the loan payments for a 6-month period. Under the CARES Act, the 6-month period of SBA payments will begin at the end of the deferment period. Borrowers may voluntarily decide to end the approved period of deferment early to begin the 6-month period of SBA payments, and CDCs must inform Borrowers that it is their choice to either continue the deferment and begin receiving the SBA payments for 6 months after the period of deferment ends OR end the deferment early to begin receiving the SBA payments.

If you have any questions please contact the SBA 504 Central Servicing Agent by email at SBA504CSA@WellsFargo.com.


CSA Deferral Spreadsheet, Slides, and FAQs
March 25, 2020

Please find linked below the CSA Batch Deferment submission spreadsheet, the CSA Slides from yesterday’s connect call, and CSA COVID-19 FAQs we have compiled.
As the March deferment submission deadline of 03/20/2020 has passed please submit all New Requests utilizing the new guidelines beginning with the April cycle. If applicable, please utilize the batch excel spreadsheet process for Full Deferments followed by Standard Catch-Up.

All other requests that do not adhere to the batch excel spreadsheet process should be submitted utilizing the standard request from for the April cycle and moving forward.

All CDCs that have submitted new requests to CSA after the March deadline of 03/20/2020, please re-submit utilizing the new guidelines.

Please note that the April cycle will conclude on the 20th of April.

Thank you for your patience and cooperation during this time.
SBA Central Servicing Agent


COVID-19 504 CSA Deferment Processing Update
March 23, 2020

The Central Servicing Agent (CSA) has completed processing Coronavirus-related deferments for the March cycle and is developing a streamlined process that will expedite deferral processing which will begin with the April cycle (April 20 deadline for the May 1 Debit). This will allow CDCs to submit loan deferments in batches via a spreadsheet submission. A review of the new process and an opportunity ask questions will be provided during the SBA 504 Connect Call tomorrow March 24, 2020 at 3pm EDT. Information to register for the call is included below.

CDCs can change the deferment date retroactively to go a number of months back, so if a CDC misses the deadline this month, they can still ultimately get the deferment to be effective for the desired date. CDCs can also make their borrowers aware that they can request that their respective bank rejects the ACH for the April 1st debit and follow up with the CSA for a retroactive deferment request.

Coronavirus 504 Deferments are provided to assist small businesses adversely affected by the coronavirus and are optional. Borrower consent is required to initiate the deferral process.


Prepayment Scheduling CDC Online Cutoff Date
March 5, 2020

On March 4th, 2020, the SBA released the following enhancement regarding prepayment scheduling:

SBA and the CSA collaborated on a CDC Online enhancement that allows CDCs to schedule prepayments up until the business day before the Prepayment Cutoff Date. For reference, the Prepayment Cutoff Date is always the 3rd Thursday of a month. The new deadline for prepayments is the business day before the Prepayment Cutoff Date, which will typically be the 3rd Wednesday of each month.

If you have any questions or feedback regarding these reports, please contact the SBA 504 Central Servicing Agent either by email at SBA504CSA@WellsFargo.com or by phone at 1-855-572-1637 (Option 4).

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Other Agency Resources


Federal Agencies and Departments
Centers for Disease Control and Prevention (CDC): CLICK HERE
Federal Deposit Insurance Corporation (FDIC): CLICK HERE
Federal Emergency Management Agency (FEMA): CLICK HERE
U.S. Department of Agriculture (USDA): CLIXK HERE


State Government Response Sites



State Labor and Unemployment Information


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