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Managing Sub Accounts
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*****In order to manage sub accounts, please note that only the company "master" account will have permissions to take the following steps:


For all sub account management actions, first navigate here:

    1. Log into your account using your login credentials
    2. Select “Manage Profile” (upper right hand corner)
    3. Select the “Subaccounts” button


Option 1 Email custom link (recommended)

Have new employees register themselves using the following steps: Copy the link that is identified as “your sub accounts direct link.” You may email it to employees that do not have an account and they may register himself/herself.


Option 2 Register new employees
Select the “create sub account” button – it will log you out and you will have to walk through registration as if you were a new member (but do so with the new employee information). This will automatically connect the new registrant to your organization. To add a second new employee, you must log out and repeat from step 1.

Quick note: (1) New accounts will not be immediately active, but a site administrator such as myself will have to approve them before they become active. They will be notified automatically when approved. 




Once in the sub account management center, scroll down to view your full list of sub accounts. Next to each name, note the icon of a person with a red “minus” sign (-). Select this next to employees you wish to detach. While a main account cannot “delete” an employee, the detach option means the account will no longer be affiliated with the organization or have access.

For a  permanent delete, please email Heather McNelis at


1725 Desales St. NW, Suite 504
Washington, DC 20036

CLICK HERE to submit a general inquiry to be forwarded to the appropriate individual on-staff.
(202) 349-0070

Ext.14 Claire O'Rourke
Ext. 16 Rhonda Pointon
Ext. 17 Denise Ripley
Ext. 18 Mandy Robertson
Ext. 19 Heather McNelis

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