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Helpline for G-845 Verification

USCIS has a new telephone helpline specifically for G-845 verification: 1-877-469-2563, then press 1. The telephone number provided in this e-mail is a direct line to USCIS staff that work on G-845 verification and can assist CDCs.

This number is different from the "helpline” that is listed on the USCIS website that places a caller on a long term hold and has numerous confusing menu options.

USCIS indicates the average processing time for G-845 submissions is 10 business days. Requests that require additional research would require an additional 5 business days of processing on average. USCIS will not respond to verification status checks if the G-845 request has not been submitted for least 10 business days.

The USCIS is preparing a fact sheet on the G-845 review procedure which will include the new direct line for technical assistance and verification status checks.

1725 Desales St. NW, Suite 504
Washington, DC 20036

CLICK HERE to submit a general inquiry to be forwarded to the appropriate individual on-staff.
(202) 349-0070

Ext.14 Claire O'Rourke
Ext. 16 Rhonda Pointon
Ext. 17 Denise Ripley
Ext. 18 Mandy Robertson
Ext. 19 Heather McNelis

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