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QUICK START

Marketing

Online Course - Register Here

 

NADCO Quick Start - Marketing is the first in a series of abbreviated online and on-demand training courses that NADCO will offer. This 80 minute pre-recorded course is designed for executives, marketing personnel, loan officers and business development officers and will offer a streamlined taste of NADCO’s full day in-person 504 Sales & Marketing Course. This training will provide participants with best practices and tips for Marketing the 504 Program, your CDC and yourself as a loan officer or BDO. Participants will receive guidance on pro-active marketing tactics and how to make yourself more than just an order taker!  

Within this Quick Start Marketing Course you will be introduced to the topics below: 
Defining the Market
Pro-active Marketing Tactics
Building and Prioritizing Referral Sources
Database Best practices and Tips
Tips on Communicating with Lenders and Brokers    
Competition 
Direct vs. Indirect Marketing
Importance of Creating Relationships 
Marketing and Advertising Materials 

Please note that this course should be taken as a supplement to other trainings with the NADCO program.


Introduction to SBA 504

Coming soon




ONLINE - ON DEMAND

504 Loan Closing Update


This online training course fulfills the SBA’s once-every-other-year continuing education requirement for Designated 504 Closing Attorneys.   Non-designated closing attorneys and CDC staff who are interested in changes in the closing process will also benefit from 504 Loan Closing Update. This online training course is about two and a half hours of pre-recorded instruction, written and presented by two experienced closing attorneys who serve on the NADCO Attorney Advisory Counsel. Those who wish to become SBA Designated 504 Closing Attorneys must also take the 2-day "504 Loan Closing Course." 

Credit Risk Institute

Online course - Register below

The innovative NADCO Credit Risk Institute will give new and experienced CDC credit analysts the “tools” needed to effectively analyze small business financial statements and underwrite SBA 504 loans. The Institute begins with an introduction to financial statements, needed for new analysts, and will progressively take students through the principles and concepts contained in the NADCO Credit Institute Credit Analysis Model. These principles will be reinforced by intensive case studies. Upon successful completion of the Institute Course work, and a final exam, CDC analysts will receive the NADCO Credit Institute Certification.

The Institute will be structured as follows:
Pre-course study:
Online course: Introduction to Financial Statements
Online course: Accounting Principles for Credit Analysts
Online course: Tax Return Analysis for CDC Analysts
Pre-Course Case Study

Three and ½ day Class Session:
Pre-Course Case Study (Overview and Discussion)
Webinar Review (“Introduction” and “Accounting Principles”)
The Credit Institute Credit Analysis Model (illustrated using the Pre-Course Case):
    Case Studies (applying the 504 Credit Analysis Model)
      Conclusion

        NADCO Online Liquidation Training Suite

        These modules are designed for CDCs who want to learn more about advanced liquidation activities, who want to better understand the SBA requirements for liquidation and get advice for completing SBA forms. The modules also include samples of formats, SBA required forms, and checklists to assist CDCs. In addition, CDCs will gain valuable insight into how to submit requests to SBA to get approval and what documentation is needed. Each module is presented as a standalone subject and includes forms, formats and checklists available for download along with a PowerPoint presentation. When the nine modules are combined they will represent the very latest in SBA liquidation information. These on-demand modules are supplemental to the in-depth two-day training offered by NADCO bi-annually. 

         

        Live now: Register below!

        Module 1 - The Liquidation Decision

         

        Module 2 - The Liquidation Plan


        Module 3 – Expenses and Payment Application 

         

        On Hold:
        Module 4 – Workouts and Restructures

        Module 5 – Short Sales

        Module 6 – Foreclosure and REO Management

        Module 7 – Compromises and Note Sales

        Module 8 – Litigation Overview

        Module 9 – Liquidation Resolution and Wrap Up

         

        Module 1: The Liquidation Decision (NADCO Online Liquidation Suite)

        Module 1: The Liquidation Decision is the first in a suite of 9 on-line Advanced Liquidation modules.
        Register here!


        Within Module 1 attendees will receive an explanation and description of the following topics: problem loan monitoring; payment default, acceleration, liquidation and debenture purchases; debenture purchase decision and scenarios; debenture purchase requests; making demands; and SBA timelines and deadlines. 

         

        After completing this module attendees should understand:

        • How to effectively identify and monitor problem loans;

        • How to identify and handle default situations requiring acceleration, liquidation classification and debenture purchase;

        • The importance of objectivity in debenture purchase decisions to ensure that SBA doesn’t incur unnecessary interest expense by missing optimal semi-annual dates;

        • Questions to ask and how to react effectively to various debenture purchase scenarios;

        • Procedures for requesting a debenture purchase and what immediate steps are required by both SBA and CDC after purchase;

        • How to write an effective demand letter;

        • SBA liquidation timelines and milestones.

        Module 2: The Liquidation Plan (NADCO Online Liquidation Suite)

        Module 2: The Liquidation Plan is the second in a suite of 9 on-line Advanced Liquidation modules.

        Register here! 

         

        Within Module 2 attendees will receive an explanation and description of the following topics: CDC responsibilities pertaining to the liquidation process; servicing and liquidation matrix; the third party lender; site visits; appraisals and environmental reviews; deconstructing the liquidation plan; recoverable value and protective bid analysis; Post-Purchase quarterly reports; and Treasury referral and Administration Wage Garnishment. 


        After completing this module attendees should understand:

        • Liquidation responsibilities and authorities for PCLP, ACL and regular CDCs;
        • What the servicing and liquidation matrix means to each CDC;
        • How to effectively coordinate and communicate with the TPL;
        • How to make effective site visits;
        • The details of preparing an effective liquidation plan;
        • What is recoverable value and why is it important;
        • When and how to prepare a Protective Bid Analysis (Exhibit A);
        • When and how to complete the CDC Post-Purchase 90-day Report;
        • How Administrative Wage Garnishment and the Treasury Offset Program are used in the liquidation process.

        Module 3: Expenses, Payments and Reports (NADCO Online Liquidation Suite)

        Module 3: Expenses, Payments and Reports is the third in a suite of 9 on-line Advanced Liquidation modules.
        Register here!


        Within Module 3 attendees will receive an explanation and description of the following topics: the classification of expenses and which expenses can be recouped; recoupment/reimbursement methods; the difference between payments and recoveries; how to determine when post-purchase servicing fees are appropriate/allowed; reports that are available from SBA and the CSA and how to complete and file an OIG complaint form to report fraud. 

         

        After completing this module attendees should understand:

        • The difference between recoverable and non-recoverable expenses and which expenses can be recouped;

        • When and how to submit requests for expense reimbursement;

        • The difference between payments and recoveries and how to handle remittance and application;

        • How to determine when post-purchase servicing fees are allowed and if they are appropriate;

        • What reports are available from SBA and the CSA and how they can support liquidation efforts;

        • How to complete and file an OIG complaint form to report fraud.

        Certified Development Company Board Governance Training

        CDC Board Governance Training is the first training course designed for Directors of CDC Boards!

        Register here! 

         

        This course is designed to help CDC Board members and management to understand Title 13 CFR Section 120.823, a new regulation related to board governance and CDC oversight responsibilities. This regulation was adopted by SBA as part of the Final Rule in 2014 and went into effect on April 21, 2015. The intent of this regulation is to ensure that each CDC is properly governed and that the Board of Directors remains engaged, involved, and responsible for the actions of the CDC.

         

        This online training course will provide an overview of the changes made within section 120.823 of the CFR and explain in detail the responsibilities of CDC Board members. In addition, it will outline the responsibilities required of CDC boards and provide guidance for ensuring compliance with SBA’s requirements. 

         

         


        IN PERSON

        Check here for upcoming training dates.

        Introduction to SBA 504

        Check "Future Dates" for availability here

        This one-day course gives anyone who is new to the SBA 504 loan program the foundation required for success. It is the prerequisite for all of NADCO’s courses, and also stands alone for those individuals, such as board members, support staff or referral agents, who just need a general SBA 504 background.

        Topics include:

        Topics include:

          History of the 504 Loan Program Overview of the CDC Industry Business Eligibility Source and Uses of Funds / Loan Structuring Project Eligibility Guidelines Credit, Collateral, and Character issues Loan Approval Process Loan Closing and Funding Process Loan Servicing Issues Successfully Marketing the 504 Loan Program

        SBA 504 Sales, Marketing & Business Development

        Check "Future Dates" for availability here

        This NADCO training course is designed to help you increase your SBA 504 volume. Attendees should include existing CDC staff, executives, marketing personnel and most definitely, business development officers. The course is targeted to teach you the principals of business development as well as enhance experienced staff’s knowledge of tools and techniques designed to bring in more deals. The lifeblood of a CDC is attracting new deals.
        We educate you on effective ways to bring in new business targeting these areas:
          How to effectively market the 504 program to different audiences Defining your best referral sources SBA 504 loan vs. competing loan programs How to effectively compete with multiple CDC’s in a market area Use of the secondary market in your area to effectively win deals Use of current rules and regulations to effectively win deals Direct, Indirect, Group and Relationship marketing Database marketing Sales techniques Motivational techniques Develop your SWOT analysis (if you don’t know what that is….you better get trained) Develop your own marketing plan and implementation strategy Top successful marketing tools and collateral material

        PREREQUISITE "Introduction to SBA 504" or at least six-months’ experience with a CDC.


        Navigating SOP 50 10

        Do your palms start to sweat when you think about finding something in the SOP? Are you always relying on co-workers or industry colleagues to bail you out when you need an SOP citation to respond to that application screen-out? Well this NEW 2-day course could be your perfect solution! We provide a thorough review of the policies and procedures required to successfully originate, underwrite, and approve a SBA 504 loan. Critical training for loan officers, business development officers, credit analysts, and other CDC staff members who want to expand their knowledge of the intricacies of the 504 loan program and how to successfully deliver an approval for your prospects and clients. Includes extensive use of best practices and tips other CDCs successfully utilize.

        Topics include:
          Introduction to SOP 50 10 504 Loan Program Background Credit Standards Loan Structures / Sources and Uses of Funds Business Eligibility / Affiliation Issues Project Eligibility Guidelines Special Considerations Collateral, Appraisals and Environmental Policies Loan Application Procedures and Controls Loan Conditions / Authorization Requirements

        504 Loan Packaging

        Check "Future Dates" for availability here

        This OVERHAULED AND STREAMLINED one-day class – essential training for loan officers and loan processors – provides a thorough review of the loan application process from the first applicant meeting to the CDC’s internal approval and culminates with the SBA approval. Emphasis is placed on the forms and supporting documentation required for a successful SBA package. We’ll train you to collect the right information, accurately complete the required forms, and successfully interact with SBA for a loan approval. Includes extensive sharing of best practices and pointers from CDCs with the fastest Sacramento Loan Processing Center (SLPC) turn around times in the country.

         


        New topics include:

          Preparing the Authorization for Debenture Guarantee Using eTran Navigating the franchise registry Avoiding / Successfully Responding to screen-outs and denials Preparing 327 amendments

        Additional topics include:
          Applicant interview and initial application forms Sources and Uses of Funds / Loan Structuring Preparing the CDC Credit Memo Pre-Application Review forms SBA Form 1244 Detailed review of all required application exhibits

        PREREQUISITE "Introduction to SBA 504" or six-months’ experience in a substantive capacity (e.g., loan officer) for a CDC. 

         

         

        Writing the SBA 504 Credit Memorandum: Striving for Excellence 

        Check "Future Dates" for availability here

        This half-day intensive course following the 2015 Annual Meeting will take you step by step through the process of writing a top-notch credit memorandum for SBA 504 loan applications. Participants will find out what it takes to satisfactorily provide the pertinent information required by Sacramento Loan Processing Center (SLPC) for the consideration of a loan’s approval. This interactive course encourages active participation and collaboration as the instructors guide the group through an example credit memo including best practices industry experts are currently finding successful. 
         


        Credit Risk Institute

        Online course - Register below

        The innovative NADCO Credit Risk Institute will give new and experienced CDC credit analysts the “tools” needed to effectively analyze small business financial statements and underwrite SBA 504 loans. The Institute begins with an introduction to financial statements, needed for new analysts, and will progressively take students through the principles and concepts contained in the NADCO Credit Institute Credit Analysis Model. These principles will be reinforced by intensive case studies. Upon successful completion of the Institute Course work, and a final exam, CDC analysts will receive the NADCO Credit Institute Certification.

        The Institute will be structured as follows:
        Pre-course study:
        Online course: Introduction to Financial Statements
        Online course: Accounting Principles for Credit Analysts
        Online course: Tax Return Analysis for CDC Analysts
        Pre-Course Case Study

        Three and ½ day Class Session:
        Pre-Course Case Study (Overview and Discussion)
        Webinar Review (“Introduction” and “Accounting Principles”)
        The Credit Institute Credit Analysis Model (illustrated using the Pre-Course Case):
          Prescreening Loan Applications Management Assessment Income Statement Analysis Balance Sheet Analysis The Operating Cycle Cash Flow Analysis (“Traditional” and “Indirect” Cash Flow) Personal cash flow analysis Global Cash Flow Analysis (Business and Personal) Start Up and High Growth analysis (Cash Budgeting and Projection Analysis) "Make your decision" (How to write a good credit memorandum)
        Case Studies (applying the 504 Credit Analysis Model)
          Professional Office Wholesale Statement of Cash Flows Start up or High Growth Tax Return "Complicated" Case
        Conclusion
          Review Final Exam

        SBA 504 Loan Closing

        Check "Future Dates" for availability here

        This two-day course is a must for CDC staff and attorneys who are new to closing SBA 504 loans (or who need a refresher), as well as counsel who plan to participate in SBA’s Designated 504 Closing Counsel/Priority CDC program for expedited closings. This case-study focused course will cover the basics as well as practice tips related to the SBA Authorization for Debenture Guarantee (SBA 504 Loan) as well as submitting a complete closing package to SBA’s District Office. The course developed and offered by NADCO’s Attorney Advisory Council. Further information will be offered soon.

        PREREQUISITE FOR CDC STAFF CDC staff must have completed the "Introduction to SBA 504" course or have at least six months’ substantive experience with 504 lending. There is no prerequisite for attorneys.**
        ** SBA is tracking the completion of education requirements by Designated 504 Closing Counsel, and NADCO reports to SBA the names of attorneys who attend and complete the "SBA 504 Loan Closing" and "SBA 504 Loan Closing Update" courses. Certificates of completion are only awarded to participants who attend the courses in their entirety.

        Attorneys seeking CLE credit for attending this course should contact their state bar association to determine their state bar’s requirements and then complete the application process through their state.

        504 Basic Servicing

        Check "Future Dates" for availability here

        This one day course provides a comprehensive overview of all of a CDC's servicing and portfolio management responsibilities, including monitoring the borrower's financial condition and maintaining tax filings, insurance, and security and collateral filings.

        Further topics include:
          Keys to effective portfolio administration Fundamental servicing responsibilities Loan grading/classification Reporting requirements Routine servicing actions (including collateral release, assumptions) Introduction to intensive servicing actions, delinquent and problem loans, collections and workouts

        PREREQUISITE Participants must have completed Introduction to SBA 504 or must have at least six month's substantive experience with 504 lending.


        504 Advanced Servicing

        Check "Future Dates" for availability here

        This one day course provides an in-depth, analytical study of servicing approaches.The ability to effectively manage complex portfolio issues extends far beyond the basic knowledge of policies and procedures and the ability to complete the right forms at the right time. Determining whether a borrower's request to substitute collateral is in the best interests of the CDC and SBA is challenging. Likewise, making sure you are using the correct approach to protect your CDC/SBA from significant loss in these changing times is crucial.

        Topics include:
          Optimize servicing functions Servicing reporting systems that keep all parties informed Evaluating collateral release, substitution and subordination requests Evaluating requests for partial or complete changes of ownership Detecting a potential problem loan before it becomes a problem Balancing the interests of the borrower with those of the CDC/SBA Managing a defaulted loan from start to finish Working closely with Fresno/Little Rock Servicing Centers

        PREREQUISITE Participants must have completed NADCO’s 504 Basic Servicing.


        Liquidation & Post-Debenture Purchase Workouts

        Check "Future Dates" for availability here

        This 2-day course begins with the debenture purchase and does not include servicing. It is designed to expand and enhance the information contained in the recently introduced on-line series of Advanced Liquidation Modules. It includes lively interaction where CDC participants can pose various liquidation scenarios for discussion. Participants find this course invaluable in making new contacts. It includes in depth discussion on SBA Standard Operating Procedure 50-55 as it pertains to all liquidation activities. Also, learn litigation from a liquidation point of view including when to consider taking legal action to increase liquidation recoveries including assignment of loan documents back to a CDC for the purpose of litigation. Learn what SBA expects from a CDC as it relates liquidation and litigation activities from a regular CDC, an ACL CDC, to a PCLP CDC. The course will include in-depth discussions of SBA guidelines concerning the timing parameters of liquidation and how they affect liquidation. Guidance and discussion of documents needed for various liquidation/litigation actions including short sales, sale of notes, loan modifications and compromises. Class participants are encouraged to bring (or submit to NADCO beforehand) unusual or complicated liquidation cases for class discussion.

        Topics include:
          SBA’s updated Servicing and Liquidation Matrix Post-debenture workout/modifications and their accounting The complexities of note and loan sales Short sales SBA referral of borrowers to the Department of Treasury Administrative Wage Garnishment as a collection tool
        PREREQUISITE "Introduction to SBA 504" or six-months’ substantive experience with SBA 504 lending.


        OCRM: Impact of Current Changes & Preparedness

        Check "Future Dates" for availability here

        “Change” is the constant in today’s SBA 504 lending world and your CDC needs to be prepared for its next SBA OCRM review or ALP designation renewal. OCRM reviews are not what they used to be in providing SBA with oversight of CDCs.

        This one day course is a “must” for the CDC Manager, Board of Directors, and staff responsible for compliance. CDCs who have upcoming or potential SBA OCRM reviews on the horizon and ALP designation renewals coming due in the next 6 months should attend. Real time updates and recently announced changes to OCRM review processes will be included. Designed to be interactive, participants are encouraged to ask questions throughout the course. You are aware of the “who” and the “what”. Participate and you will learn the “where”, the “when”, the “how”, and the “why”. BE PROACTIVE, Not Reactive! Sign up for this course and learn how to prepare your CDC for the next OCRM review, BEFORE you receive the initial notice of review or ALP renewal letter.

        Topics Include:
          Remote Reviews vs Targeted Review vs Full On-Site Reviews OCRM Risk Based Review Process Changes Including “SMART” Components of the “SMART” CDC Profile Assessment “Legacy” vs “Emerging” Loan Portfolio Loan File Review Requirements The Importance of Risk Rating Your CDC Loan Portfolio Internal Control Discussions Changes to CDC Organizational Requirements OCRM Review Ratings Frequent Review Findings Current SBA/OIG “Hot Button” Issues Best Practices to Implement NOW

        PREREQUISITE None

        Community Advantage

        Understanding 7(a) Program Basics for Community Advantage Lenders* This is the first offering of a series of courses being developed by the National Association of Government Guaranteed Lenders (NAGGL) exclusively for participants in SBA’s Community Advantage Program. The session will cover all issues related to 7(a) loan processing from the specialized point of view of Community Advantage lenders and will include interactive exercises and class discussions.

          Topics to be discussed include: Introduction to SOP 50 10 and Community Advantage Program Guide Community Advantage Participation Requirements Community Advantage Program Parameters Loan Eligibility Credit Standards Loan Authorization Processing and Disbursement
        *Please note: This course is being provided by special arrangements between NADCO and NAGGL and is open ONLY to current and prospective Community Lenders and the service firms that support them. We are able to offer this training at a special rate because of contributions being made by NADCO, NAGGL, Prudent Lenders, and other generous sponsors.

         

        more Calendar

        1/1/2016 » 12/31/2016
        NADCO Credit Risk Institute I: Introduction to Financial Statements

        1/1/2016 » 12/31/2016
        NADCO Liquidation Suite: Module 1 - The Liquidation Decision

        VetLoan Advantage

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        Washington, DC 20036

        CLICK HERE to submit a general inquiry to be forwarded to the appropriate individual on-staff.
        (202) 349-0070

        Ext.14 Claire O'Rourke
        Ext. 16 Rhonda Pointon
        Ext. 17 Denise Ripley
        Ext. 18 Mandy Robertson
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