Basic Servicing Overview


Monday, February 5, 2018



Discounted Rate
(By 12/12/2017)
Standard Rate
(After 12/12/2017)
NADCO Member $339 $389
Non-Member $639 $689


Course Description


This one-day course, written by a team of experts, provides a comprehensive overview of all of a CDC's servicing and portfolio management responsibilities, including monitoring the borrower's financial condition and maintaining tax filings, insurance, and security and collateral filings.

Topics include:
Keys to effective portfolio administration
Fundamental servicing responsibilities
Loan grading/classification
Reporting requirements
Routine servicing actions (including collateral release, assumptions)
Introduction to intensive servicing actions, delinquent and problem loans, collections and workouts

PREREQUISITE: “Introduction to SBA 504” (online via NADCO U) or six-months’ experience in a substantive capacity (e.g., loan officer) for a CDC.


Other Recommended Courses for Participants


Advanced Servicing

Liquidation

Instructor Information


Hollis Carter

Instructor


Hollis retired from SBA in September 2014 after 29 years of Federal service (23 with SBA). He joined SBA in 1991 in the Kentucky District Office as the Chief of Finance with responsibility for managing 504 and 7(a) loan processing. In 1994 he was promoted to Assistant District Director for Economic Development with responsibility for all SBA economic development programs. He joined the Little Rock Commercial Loan Servicing Center when it was founded in 1995 as a Supervisory Loan Specialist overseeing a team of loan specialists servicing 504, 7(a) and disaster business loans. He assumed responsibility for the 504 liquidation function in 2006 and worked in that capacity until his retirement.

Prior to joining SBA Hollis spent six years with the Farm Credit Administration in McLean, Virginia and Louisville, Kentucky as an Examiner/Supervisor and Examination Manager leading safety and soundness examinations of Farm Credit System lending institutions.

The first six years of his career were spent in banking and agricultural finance.

Hollis earned a BS in Agronomy and an MBA at Mississippi State University.

He is now an independent 504 consultant specializing in loan review, policy development, portfolio management and trouble-shooting.


Sanford (Sandy) Mortan

CDC Expert Resource


Sandy Mortan is Senior Vice President at New Jersey Business Finance Corporation (NJBFC) in Fort Lee, New Jersey, the largest SBA 504 lender in the state. He is responsible for portfolio management and loan closings with a portfolio of over 350 loans. Prior to joining NJBFC, Sandy was with Colson Services Corporation, the former Central Servicing Agent for SBA, for over 15 years. While at Colson he was responsible for the 504 operation as well as part of the 7a operation. Sandy has been involved with the 504 Loan Program since its inception in 1986 and is the current chair of NADCO's CSA committee.